Build-a-Pass stores campaign, quest, shop, and profile data on your device in a local SQLite database. We do not operate a central game server. Optional features (support tickets, future cloud sync) may send limited data to Willow River Automation infrastructure when you use them.
If you submit an in-app support ticket, we receive: subject and message, basic diagnostic logs (app version, platform, timestamp), and email address if you provide one. Tickets are delivered to support@willowriverautomation.com.
Database backups are created locally on your device. You choose where to share or store them. We do not receive backup files unless you send them to us.
Purchases are processed by Google. We receive purchase confirmation from Google Play to unlock Pro features. We do not receive your payment card details.
Quest photos you attach are stored in the app’s local database path and on-device file storage. They are not uploaded to our servers unless you include them in a support request or a future sync feature you explicitly enable.
Build-a-Pass is not directed at children under 13. Campaign hosts are responsible for participants in their groups.
Local data remains on your device until you uninstall the app or delete campaigns. Support tickets are retained as long as needed to resolve your request.
We may update this policy. Material changes will be reflected in the app or Play Store listing.
Willow River Automation
support@willowriverautomation.com